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Apr 19, 2024
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BUS 475 - Production and Operations Management
This course is intended to be an introduction to field of operations management. Over the timeframe of this course students will survey the field of operations in both the services and manufacturing areas. Students will be introduced to concepts ranging from general management, statistics, and marketing to industrial engineering and quality theory and practices. The class will cover operational flows from the overall strategic issues of designing products, services, making major capacity and location decisions, through the operating processes and control systems; including well supported quantitative applications. Among the many topics to be covered, would include product and service design, capacity planning, inventory management, and scheduling and project management. Students will delve into Six Sigma and other quality and continuous improvement applications. Additionally, students will be introduced to quantitative aids that support the quality of products and services.
Credits: 3
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